NSOAI Internship Program

What is the Internship Program?

The NSOAI Internship Program prepares Penn students with essential skills that are transferable to any workplace. All NSOAI Interns will be responsible for a variety of projects from the planning process through the execution phase. Some responsibilities include collaborating and building relationships with faculty and University staff, customer service, identifying areas of improvement, researching and recommending solutions, and more. Interns will work as a team to make New Student Orientation (NSO) and Second-Year Orientation (SYO) happen, while each taking on their own independent projects.

This leadership experience is relevant to many fields and all majors are encouraged to apply. Prime candidates are those who possess a strong desire to learn. There are 3 intern track options: Communications, Event Planning, and PHINS Management.

This is an in-person position from June through August with the expectation of working 20-35 hours/week during the months of June & July. Additional evening and weekend hours are necessary in August (primarily leading up to and during NSO). Interns receive an overtime rate of 1.5 times the regular hourly rate of pay ($24/hr) for all hours worked more than 40 hours per week.

Although housing is not provided during the summer months, College House residents receive free early move-in on Friday, August 9, 2024.

What are the benefits to being an intern at at the NSOAI office?

• Paid Hourly ($16/hr) + Overtime (1.5x)
• Free lunches throughout the summer
• Free early move-in to Penn College Houses on Friday, August 9, 2024
• Free meals during NSO
• PHINS/Penn merch
• Leadership skills & professional experience

What are the general requirements for the interns?

• Current Penn Undergraduate Student in good academic standing with the University 
• Eager to plan and execute New Student Orientation for first-year, international, exchange, FGLI, transfer, and second-year students 
• Available to work in-person, on-campus 20-35 hours/week in June & July and available to work 40+ hours/week from mid-August through August 26 (limited flexibility for vacation, classes, etc.) 
• Strong desire to learn 
• Willingness to work long hours during NSO/TSO/SYO 
• Strong organizational skills and ability to prioritize several projects 
• Team player, articulate, energetic, goal-oriented 
• Ability to work independently and be a self-starter 
• Ability to exercise discretion in working with confidential or sensitive matters 
• Ability to work effectively with diverse groups and individuals from all levels of the University

What are the duties of the interns?

General Duties:

• Assist in the coordination and execution of five+ days and nights of academic, cultural, and social programming for new first-year Penn students (including international), transfer students, and exchange students. 
• Answer phone calls and email inquiries from new students and their families in a professional, empathetic, high-quality customer service manner. 
• Professionally represent the University of Pennsylvania and the Office of New Student Orientation & Academic Initiatives. 
• Work closely with Associate Director (Troy Majnerick), Assistant Director (Andrea Naughton), and Assistant Director for Communications & Events (Alex Yu). 
• Interact with Penn professional staff members and administration. 
• There are 3 positions available for each track below: